Access professional psychology services from the comfort and convenience of your own home through secure video consultations.
Why Choose Telehealth?
Convenience
- No travel time or costs
- Flexible appointment times
- Reduced waiting room time
- Access from anywhere
Accessibility
- Perfect for rural or remote areas
- Suitable for those with mobility issues
- Ideal during illness or bad weather
- Maintains continuity of care when traveling
Comfort
- Meet with your psychologist from home
- Private and familiar environment
- Reduced anxiety for some clients
- Same quality of care as face-to-face
How It Works
1. Book Your Appointment
Contact us to schedule a telehealth session just like a regular appointment.
2. Receive Video Link
We’ll send you a secure video link before your appointment (no app download required).
3. Prepare Your Space
- Find a quiet, private location
- Ensure good internet connection
- Use a device with camera and microphone (computer, tablet, or smartphone)
- Have headphones ready for better privacy
4. Join Your Session
Click the link at your appointment time and your psychologist will join you.
Is Telehealth Right for You?
Telehealth is suitable for:
- Individual therapy sessions
- Follow-up appointments
- Mental health check-ins
- NDIS services
- WorkCover consultations
Some assessments and initial appointments may require face-to-face attendance.
Privacy and Security
- HIPAA-compliant video platform
- Encrypted connections
- Same confidentiality as in-person sessions
- Secure record keeping
Technical Requirements
- Internet connection (minimum 1Mbps)
- Computer, tablet, or smartphone
- Camera and microphone
- Up-to-date web browser (Chrome, Firefox, Safari, or Edge)
Medicare and NDIS
- Medicare rebates available for telehealth appointments
- NDIS participants can access services via telehealth
- Same pricing as face-to-face consultations
Questions?
Contact us if you have questions about whether telehealth is right for you. We’re happy to discuss your options.